AI Chat Translator Help Center

How can we help you?

Find answers to frequently asked questions, learn how to configure your AI server, or submit a support inquiry.

Frequently Asked Questions

How do I configure the AI Server Endpoint?

Open the extension popup and input your LLM endpoint (e.g. https://api.openai.com or your local server address http://localhost:11434), API Key, and model name. Click the **Test Connection** button to verify communication before saving.

Why am I getting "Permission Denied" errors?

To comply with security guidelines, host permissions are requested dynamically at runtime. When you enter a custom endpoint domain, Chrome asks you to grant permissions to access that URL. Please ensure you approve this request when testing or saving configuration.

How does the draft editor translation work?

Focus on the Slack input message box, write your draft in your native language, and press Ctrl + Shift + L. The extension will stream-translate your draft into the language and tone selected in settings.

Can I run translation with local offline AI models?

Yes! You can host local OpenAI-compatible models using tools like Ollama or LM Studio on your machine. Simply point the Endpoint URL to your local address (usually http://127.0.0.1:11434 or similar) to translate completely offline.

🔧 Quick Troubleshooting Checklist

  • ✔Ensure your API key is active and has sufficient translation balance.
  • ✔Verify the LLM Server URL does not contain trailing slashes or subpaths (e.g. use https://api.openai.com, not /v1).
  • ✔Clear the local translation cache from the popup settings footer if translations feel stale.

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