Common Support Topics
Which AI providers are supported?
We support any OpenAI-compatible API configurations. This includes commercial platforms (OpenAI official API, Azure OpenAI Service) and self-hosted/local backends (Ollama, LM Studio, Llama.cpp, vLLM, LiteLLM, Custom endpoints).
Does it support Microsoft Teams?
Yes. The extension works out of the box inside both Microsoft Teams web application (teams.microsoft.com) and Slack web client workspace dashboards.
Can I use Local LLMs?
Absolutely. If you run Ollama, LM Studio, or local servers locally (e.g. at http://localhost:11434 or http://localhost:1234), you can connect the extension directly to them. No internet upload of data is required.
Does it store my chat messages?
No. We never run servers to intercept or parse your content. Everything is compiled client-side in the extension service worker layer. Conversational structures are sent straight from your browser sandbox to your designated endpoint.
🔧 Troubleshooting Guide
- ✔Check your API Key: Ensure your OpenAI or custom provider API key is valid and has sufficient quota.
- ✔Local LLM Connection: If using Ollama or LM Studio, confirm CORS headers are enabled and your local server is running.
- ✔Reload Extension: If translation does not appear in Slack/Teams, try refreshing the webpage or reloading the extension in chrome://extensions.
Need Direct Assistance?
Report bugs, request features, or ask technical questions directly through our GitHub issue tracker.